VISA Brand Ambassadors for the FIFA Women’s World Cup in Lyon

Visa offered a special welcome to its employees and VIP partners during the Women’s World Cup in Lyon. Visa took advantage of several prestigious venues in Lyon, including the Villa Maya. In order to receive its guests in the best conditions and to ensure a bilingual and tailor-made service to these “VIP guests” throughout the tournament, Visa called upon Agence Bonjour.

Le challenge

Visa a réservé un accueil privilégié à ses collaborateurs et partenaires VIP lors de la Coupe du Monde Féminine à Lyon. Visa a privatisé plusieurs lieux prestigieux de Lyon, notamment la Villa Maya. Afin de recevoir ses invités dans les meilleures conditions et de d’assurer de fournir un service bilingue et sur mesure à ces “guests VIP” tout au long du tournoi, Visa fait appel à l’Agence Bonjour.

La solution Agence Bonjour

Our Lyon-based booking team was responsible for recruiting dynamic brand ambassadors with experience in reception and concierge services, who were familiar with the city and spoke fluent English. Following the rigorous selection of candidates, Agence Bonjour put together a mixed and multicultural team, reflecting the client’s brand and the event.

Our brand ambassadors from Lyon took charge of the guests from Saint-Exupéry airport to the Groupama Stadium. They also provided a personal welcome at the Hotel Villa Maya throughout the tournament.

Our brand ambassadors were at the service of the guests at a welcome desk set up by Visa. Despite the pressure and various challenges during these two weeks, our Brand Ambassadors managed to keep smiling while providing a positive and unique experience. One of the challenges was to work in the middle of a heat wave without air conditioning, as the air conditioning had broken down…

Our staff are used to working on large-scale, high-profile events, and managing the unexpected is part of their job.


Our Brand Ambassadors were very proud to represent Visa during the FIFA Women’s World Cup in Lyon. Thanks to the hospitality and information provided by our bilingual English brand ambassadors, guests were able to enjoy their stay in Lyon. Contact us now to hire our brand ambassadors for your next event.

Nos clients témoignent


Thank you again for your service. It was once again a pleasure to work with you. The team was courteous and spoke impeccable English. I hope to see you soon for other events together!

Marilyne P., Silver Saint Ame
July 2022, Ramatuelle


Availability, reactivity, professionalism and good humour are the keywords of Agence Bonjour. The organisation was perfect and the casting of the staff excellent, which fully contributed to the success of our event.

Sophie D., Bourjois
October 2019, Paris

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